Privacy Policy
Cochrane Doors is committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your information when you visit our website.
1. Who We Are
Cochrane Doors is a supplier of premium internal and external doors across the UK.
If you have any questions about this policy or your data, please contact us using the details provided on our Contact page.
2. What Information We Collect
We may collect and process the following types of personal data:
- Name
- Email address
- Telephone number
- Address (if provided via enquiry forms)
- Information submitted through contact forms
- Website usage data (via cookies and analytics tools)
3. How We Use Your Information
We use your information to:
- Respond to enquiries and provide quotes
- Deliver products and services
- Improve our website and user experience
- Send relevant updates (if you opt in)
- Comply with legal obligations
4. Legal Basis for Processing
We process your personal data based on:
- Your consent (when submitting forms or opting in)
- Our legitimate business interests
- Contractual necessity (to provide products/services)
- Legal compliance
5. How We Store and Protect Your Data
We take appropriate security measures to protect your personal data from unauthorised access, alteration, or disclosure.
Your data is stored securely and only retained for as long as necessary to fulfil the purposes outlined in this policy.
6. Sharing Your Information
We do not sell or rent your personal data.
We may share your data with:
- Service providers (e.g. delivery partners, website hosting)
- Professional advisors
- Authorities where required by law
All third parties are required to respect your data and handle it in accordance with data protection laws.
7. Cookies
Our website uses cookies to enhance your browsing experience and analyse website traffic.
For more information, please see our Cookie Policy.
8. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Request data portability
To exercise any of these rights, please contact us.
9. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of external sites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us via our website contact form.